Shipping times vary depending on the country of the seller, the country you are in and the shipping company you choose. You should review the net information about the shipping time in the "Shipping" section at the time of ordering.
Open and check the packages that you think are damaged during shipment in front of the company representative you receive. If you think there is any damage to the product, do not take delivery of the product by holding a report to the cargo company.
After the product is received, it is accepted that the cargo company fully fulfills its duty.
If the product is damaged: Send the report you have prepared as soon as possible to the fax number 0850 885 2268 or report the situation to support@cosmedrome.com.
If you perform these operations, we will start working on your package and ensure that the delivery is repeated as soon as possible.