PDPL Privacy Policy and Clarification Text

* The references of substances and legislations in this article are shown according to the Protection of Personal Data, which are classified by the Law of the Republic of Turkey.

As Cosmedrome, it is our priority to protect the personal data of our users.

In this context, as Cosmedrome, we would like to enlighten you as a data controller within the scope of the Personal Data Protection Law (PDPL).

Your personal data you share with Cosmedrome, in accordance with the PDPL, in accordance with the purpose of processing and transfer, the method of collection, the legal reason, the collection activity, in accordance with our service purposes, our legal obligations, to third parties in the country and abroad, can be transferred, stored, used for profiling and classified. Again, with this clarification text, it is aimed to inform you about your rights under PDPL.

Cosmedrome requests some of your personal information (name, address, telephone, e-mail information, etc.) from you so that you can shop from the website. Your relevant personal data can be collected through the membership process as a direct member of our site, by calling our call center by phone call or by logging into our site through your social media account on our site. If you log in to the site using your social media account, your personal data to be disclosed to you by the relevant social media institution is transferred to Cosmedrome by the relevant social media institution (eg www.facebook.com). In case of logging into Cosmedrome with a social media account, apart from the information contained in the membership request on the website, the relevant social media institution will also send you the date of birth, gender and friend list etc. data can also be shared with Cosmedrome by the relevant social media institution.

1-PURPOSES OF PROCESSING PERSONAL DATA:

Your personal data collected by Cosmedrome is within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the Law and in particular in accordance with paragraph 1 of Article 5, with "Explicit consent", In accordance with subparagraph a of paragraph 2, "clearly stipulated in the laws", in accordance with sub clause "the obligation to protect the life or physical integrity of the person who is unable to disclose his consent due to actual impossibility or whose consent is not legally valid", "A Provided that it is directly related to the establishment or execution of the contract, it is necessary to process personal data belonging to the parties of the contract, as per clause 3, "It is mandatory for the data controller to fulfill its legal obligation", "The person concerned has been made public by himself" in accordance with clause e, "Establishment, exercise or data processing is mandatory for the protection of a ”,“ Data processing is mandatory for the legitimate interests of the data controller, provided that the fundamental rights and freedoms of the data subject are not harmed ”and“ Explicit consent ”stated in the 2nd paragraph of Article 6 and paragraph 3. "The processing of private personal data, except for health and sexual life, without obtaining express consent in cases stipulated by law" may be processed on the basis of legal reasons.

In order to plan and carry out the activities required to recommend and promote the products and services we offer to the relevant people by customizing them according to the likes, usage habits and needs of the relevant people; For the planning and / or execution of member / user satisfaction activities, For the planning and / or conducting of market research activities for the sales and marketing of products and services, For the planning and / or execution of the marketing processes of the products and / or services, From the products or services offered by Cosmedrome In order to plan and / or carry out relevant processes in order to achieve the highest benefit;

Planning and / or conducting the sales processes of products and / or services, planning and / or conducting post-sales support activities, member / user, within the scope of carrying out the necessary works by our business units to benefit the relevant people from the products and services offered by Cosmedrome and conducting the relevant business processes. planning and / or executing relations management processes, following up and finalizing member / user requests and / or complaints, monitoring contractual processes and / or legal requests;

In order to ensure the legal, technical and commercial job security of Cosmedrome and related persons in business relations with it; Planning and / or conducting Cosmedrome audit activities, planning and carrying out the necessary operational activities to ensure that Cosmedrome activities are carried out in accordance with the requirements of the business and / or the relevant legislation, Ensuring the security of Cosmedrome operations, ensuring that the data is accurate and up-to-date, Providing information to authorized organizations based on the legislation Cosmedrome Carrying out the necessary work by our relevant business units for the realization of the commercial activities carried out by the Company and carrying out the related business processes;

Planning, auditing and executing information security processes, establishing, managing and controlling information technology infrastructure, following up finance and / or accounting affairs, following up insurance affairs, following legal affairs, following tax affairs, performing efficiency / efficiency and / or appropriateness analysis of business activities planning and / or performing activities, planning and performing business activities, planning and performing corporate communication activities, planning and fulfilling logistics and storage activities, planning and fulfilling production, procurement and / or operation processes;

Within the scope of the planning and execution of Cosmedrome's commercial and / or business strategies; It is processed within the scope of Logistics Storage, Order, Product Supply, Advertising and performance evaluation activities of business partners, employees and / or suppliers.

However, your personal information is to receive your orders, to offer our products and services, to make your payments, to contact you for marketing purposes about your orders, products and services, to update your information, to manage and maintain your membership, to recommend products and services that may be of interest to you, to provide technical, logistic and to enable them to perform other similar functions on our behalf, to collect the payment of the product or service you purchase during the product or service you purchase from Cosmedrome, to send the product, to secure the transaction, to fulfill the obligations arising from the legal relationship established between us, marketing, advertising, periodic campaign studies, customer profiles custom promotion activities and customer "classification" studies aimed at preventing the transmission of unsolicited e-mails, customer profile and behavior classifications, evaluation and analysis of customer satisfaction complaints, targeting, st Performing rateji and productivity studies, social media, search engines, etc. Conducting marketing activities in different channels, providing general and special offers, products and services to customers and benefiting from the services of the call center in this context, measuring and evaluating the quality of phone calls with customers, and the purpose of fulfilling our legal and contractual obligations and for the purposes explained in this text.

2- PURPOSE OF TRANSFERING PERSONAL DATA TO DIFFERENT PEOPLE AND ORGANIZATIONS:

E-mail transmission companies, which are Cosmedrome business partners, to provide Cosmedrome customers with a more specific and effective shopping experience, to reach them more easily, to carry out advertising, promotion and promotion activities; Social media companies (For example, facebook.com, twitter.com, youtube.com, instagram.com and the like); Internet search engine companies (such as google.com, yandex.com and the like) and SMS sending companies, where we receive support in areas such as storage, archiving, information technology support (server, hosting, program, cloud computing), information security in the country and abroad. It can be shared with third parties, companies that process data on behalf of Cosmedrome, provide customer satisfaction measurement, profiling support, support in the field of sales and marketing, and audit companies.

In the event of purchase, some of your personal information, name, telephone number and address information you have transferred are shared with national and international cargo companies in order to deliver your packages to you and also to provide collectible cargo service as a special service upon your request.

The credit card information requested on the payment page is not kept on the servers of Cosmedrome or the companies that serve it in any way in order to keep the security at the highest level. In this way, it is ensured that all transactions for payment are made through the Cosmedrome interface between the bank, the contracted brokerage house and your computer. The credit card number stored by us is masked.

Your personal information is shared with national and international banks, financial and payment institutions so that your payments can be made in distant sales transactions.

Planning and execution of the commercial and / or business strategies of Cosmedrome, whose details are given above, collected by Cosmedrome, carrying out the necessary work by our relevant business units for the realization of the commercial activities carried out by the company, and carrying out the related business processes, having a business relationship with Cosmedrome and Cosmedrome. to our affiliates, shareholders, business partners, legally authorized public institutions and private persons in order to ensure the legal, technical and commercial occupational safety and rights of the relevant persons, to carry out the necessary work by our relevant departments to benefit the relevant persons from the products and services offered by Cosmedrome and to carry out the relevant business processes. can be shared with other persons within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the PDPL.

Cosmedrome certainly does not share the information collected from the membership forms with third parties, does not use or sell it for commercial purposes for any reason other than activity, except for legal obligations and obligations, without the knowledge of the member in question or otherwise.

Your information can only be disclosed to the public authorities without your knowledge, if such information is requested by the official authorities and in cases where it is obliged to make a statement to the authorities in accordance with the provisions of the mandatory legislation in force.

Cosmedrome takes technical and administrative measures to protect your personal data within the scope of the PDPL to the extent possible. Cosmedrome uses "Secure Sockets Layer" (SSL) technology. Thanks to our 128-bit SSL certificate, your personal information is encrypted and sent.

3- PERSONAL DATA COLLECTION METHOD AND LEGAL:

REASONYour personal data can be used with the information you share when you become a member of the Cosmedrome website, through channels such as e-mail, related websites and mobile applications, through your social media accounts that you allow access to Cosmedrome and / or via the call center. Your personal data can be obtained by Cosmedrome by fully or partially automated means or non-automatic methods provided that it is part of the data recording system. Your personal data may also be processed and shared within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the Law and in line with the legal reasons and purposes specified in Articles 1 and 2 of this text.

INFORMATION ABOUT THE DATA LOG: 

When you log into the Cosmedrome website without being a member, your web browser is set to automatically transfer some technical data to our internet server, then some information is recorded in the data log records even if you do not have your consent; (For example, the date of entry to the Cosmedrome website, the time of entry, the IP address, the addresses of the pages displayed on the site, etc.) When this information is connected by you on the Cosmedrome website, it is the information required by technical purposes in order for the desired content to be delivered to you correctly on the internet and the collection of this information is It is an inevitable technical aspect of its use. In addition to this data, Cosmedrome identifies and uses the IP address and data log records of users in order to detect problems related to the system and to fix these problems as quickly as possible. IP addresses can be used to identify users in general and to collect comprehensive demographic information when necessary.

Google's Remarketing & Demographics and Interest Reporting features are used in Cosmedrome content. By using the ad settings, users can be excluded from Google's scope for Display Advertising and you can customize Google Display Network ads. Demographic information provided by Google is used to customize the Website and, if any, the advertisements given on the Website according to the interests of the Users. While this information is used in target audience studies, it can be shared with advertising publishers, together with the information of other Users. This information does not contain any personal information (name, surname, TR Identity Number, gender, age, etc.), but is used to work on User trends as a group and to compile the target audience.

INFORMATION ABOUT COOKIES:

Cosmedrome, like many other websites, makes use of cookies.

You can find information about our cookie policy on our cookie policy page.

INFORMATION ABOUT SOCIAL ADDITIONS IN THE CONTEXT OF SOCIAL MEDIA:

facebook.com, twitter.com, youtube.com, instagram.com etc. social media channels, social plug-ins are used.

When you visit a page on the Cosmedrome website that contains such plugins, they are ineffective at first. Add-ons cannot become effective unless you click the button indicated on the relevant page. By activating these plug-ins, you connect with these social networks and inform them of your consent for data transfer. If you are logged in to these social networks, social networks can associate this visit with your account in the respective social network. If you press the corresponding button, the corresponding information is transmitted directly by your browser to the relevant social network and stored there. For the scope and purpose of data collection, further processing and use of data by the relevant social networks, your rights and the settings you can make to protect your privacy, refer to the Data Protection statements of the relevant social networks. If you do not want these social networks to collect data about you through Cosmedrome, we strongly remind you that you should log out of the relevant social networks before visiting our site.

INFORMATION ABOUT E-MAIL BULLETINS: 

You can choose to accept and / or reject marketing activities during your membership application or during your membership, and update your preference. If you would like to unsubscribe from our daily e-mail mailing list at any time, you can easily unsubscribe from the e-newsletter by clicking on the "Please click to unsubscribe from our e-newsletter list" link at the bottom of the e-mails we send, or you can call our Customer Services by phone to unsubscribe from these bulletins. .

4- STORAGE PERIOD OF PERSONAL DATA:

Cosmedrome can fulfill the obligations arising from the legal regulations, optimize the service it provides to its members / users, and in the framework of the contractual obligations and legal relationship between the parties and the terms and conditions specified in this PDPL Disclosure Agreement and In order to fulfill the obligations arising from the nature of the Membership Agreement, it will keep it for the period required for the purpose for which they are processed. In case of any dispute arising from the Membership Agreement and / or the distance sales contract between the parties, if any, and / or any other reason between the parties, Cosmedrome is limited to the time limit determined in accordance with the relevant legislation and in order to make the necessary defenses within the scope of the dispute and to fulfill legal obligations. stores personal data throughout their duration. 6698 numbered Law Art. According to paragraph 1 of 7 paragraph 1, personal data within the scope of this text will be deleted, destroyed or anonymized within the scope of the relevant legislation when the purpose to be processed is no longer valid and / or the time-out period required for the processing of the data is expired.

5- DELETION OF PERSONAL DATA:

Your personal data may be permanently removed from the system upon your request. To request deletion, simply log in to your account and open the KVKK page in the My Account menu. Applications are reviewed, processed and implemented within 24 hours. Before requesting deletion, you can download all your saved data to your device using the download button on the same page.

The procedures and methods for exercising the relevant rights should be made in accordance with the terms and methods specified in the notification published by the Personal Data Protection Authority.

In accordance with the above-mentioned requests, Cosmedrome can make its justified positive / negative response as soon as possible and within 30 days at the latest in written or digital media. In case the transactions subject to the request require a cost, it is possible to request a fee and expense on the tariff determined by the Personal Data Protection Board in accordance with Article 13 of the Personal Data Protection Law No. 6698.

Working Hours

Weekdays-Weekends: 7/24

You can reach us from the call center at +90 850 885 2268 for any questions.

For Your Requests: 

Data Supervisor: Cosmedrome

Address: Maltepe Mahallesi Şehit Bahadır Demir Sokak 3 Çankaya / Ankara

e-mail: support@cosmedrome.com

Tel: +90 850 885 2268

Fax: +90 850 885 2268

EXPRESS TEXT OF THE LAW ON THE PROTECTION OF PERSONAL DATA